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What is Phishing
An organization or individual uses “Phishing” when they are trying to illegally obtain your personal information such as: your user ID, password, bank account numbers, credit card numbers, etc.
 
They will then use your information to access your account for illegal purposes, for example to commit fraud with credit cards, with your information that you erroneously gave to ‘phishing’ organization or individual person.
Common phishing techniques
The usual techniques that are used by phishing fraudsters include, but are not limited to: Sending emails from false email accounts, graphics and texts that look similar to those of the bank website or our email in order to fraud and collect sensitive personal information. They change the domain names in order to look alike to what we represent: @bekonomike.com. They try to access private information through one or more methods, such as false hyperlinks on websites or directly in email. For example, you may receive an email that claims to be from Banka Ekonomike, asking you to click on a link of a webpage to change or update your personal information for this or that reason. When you click on the link, you will be directed to a webpage that can be false but it looks quite similar with the webpage of the Bank, and there you may be requested to fill in your personal information. 
These emails may look quite sophisticated and contain our design and logos. Never trust these emails. For security purposes, Banka Ekonomike will never send you an email asking you to fill in your personal information. How can these fraudulent emails look similar to our e-banking page? It is relatively simple to design a website similar to a legitimate website of any organization, only by copying the website template.
How can we prevent the phenomenon of phishing?
Do not click on any link to our e-Banking page in a suspicious e-mail. Our bank's policy is never to send e-mail requesting personal information of customers or suggesting customers to access e-banking via e-mail. Every time you want to visit our e-banking, always do so directly from the address bar in your web browser.  https://ebanking.bekonomike.com/.
Below are given some other important steps you need to follow in order to prevent yourself from being a victim of “phishing”: Never disclose your password, it is private.  Do not give your personal details to any person or do not share them by E-mail or by phone. No Bank staff will ask you to provide your password or your personal details in this manner. If you receive an email that warns you that your account at Banka Ekonomike will be closed if you do not reconfirm your personal information, do not reply and do not click on the link in email. Avoid giving personal and financial information in e-mails. Before giving any financial information through the Internet, be aware that HTTPS appears in the address bar in browser, with the suffix S (secure). It shows that your information is secure during the transmission. Banka Ekonomike will never request personal and financial information by email. Fraudsters often will suggest you to make a payment as an evidence or test, but be careful because this may turn to be a real payment. Review your bank account balance via e-banking as often as possible to better monitor your account in order to remove suspicion on suspicious transactions. If you notice something suspicious, please do not hesitate and immediately contact our call centre 038 500 500. Your reporting will help us to prevent these negative phenomena.